Service Center · Kropyvnytskyi · Since 1997

We repair office equipment
to keep it running for years

Printers, MFPs, laptops, cartridge refills, warranty service. 29 years of experience, authorized by 21+ brands, transparent repairs with a guarantee.

Office equipment repair in Kropyvnytskyi

1997 · 21+ authorized brands · 2,000+ repairs and 15,000+ refills per year

Why customers come back

Four principles our 29-year reputation is built on

01

Transparent repair

Estimate before the work. No surprise charges, no replacing what isn’t broken. You always see exactly what you pay for.

02

21+ brand authorizations

We’re an official service partner of leading manufacturers. Warranty-period repair preserves your warranty — no need to ship the device to another city.

03

Certified engineers

Our technicians have 10+ years of experience and recurring manufacturer certification. Each has a narrow specialization.

04

Realistic timelines

Express diagnostics — 30–60 min, free. Standard repair — within one business day. No “we’ll call you back in three days” runaround.

Print-Image — service since 1997

We founded the company in 1997 as a small printer-repair workshop in Kropyvnytskyi. Authorized service centers were rare in our region back then — and we were among the first to receive official manufacturer certifications.

Today, we’re a full-cycle service center with a team that has 10+ years of experience, authorization from 21+ brands, and thousands of repairs per year. We remain a private, independent company — every customer matters to us personally.

Print-Image workshop in Kropyvnytskyi

What customers say

Companies that have trusted us with their equipment for years

“We’ve serviced our entire fleet of office equipment with Print-Image for 8 years now. They show up on time, repairs are predictable, paperwork is in order.”
Corporate client
Accounting firm, Kropyvnytskyi
“A Konica Minolta MFP defect another service couldn’t pin down for two weeks — Print-Image diagnosed it in a day. The device is back in operation.”
IT department
Manufacturing company
“We’ve been refilling cartridges with Print-Image for 5 years. The difference from ‘garage’ refills is obvious — clean prints, no failed cartridges.”
Office manager
Law firm

Frequently asked questions

How much does diagnostics cost?

Express diagnostics is free for all customers. In-depth diagnostics with disassembly — UAH 200–500, applied toward the repair cost.

How long does a repair take?

Standard repairs — within one business day. Complex repairs (BGA reflow, major component replacement) — 2–5 business days. Exact timing — after diagnostics.

Do you offer a warranty?

Yes — 3+ months on labor, manufacturer’s factory warranty on new parts. If the issue recurs — repaired free of charge.

Do you make on-site visits?

Yes — for A3 office equipment, large MFPs, plotters, and network gear. For laptops and desktop printers, it’s easier to bring them to us.

Do you work with corporate contracts?

Yes — full document package, periodic-service contracts, Prozorro participation. We’re a VAT payer on the general taxation system.

Partner brands

Authorized service center for 21+ manufacturers of office, computer, and networking equipment

  • Acer
  • APC
  • ASUS
  • Benq
  • Brother
  • Canon
  • Dell
  • Eaton
  • Eizo
  • Epson
  • Esperanza
  • Fujitsu
  • HP
  • Iiyama
  • Konica Minolta
  • Kyocera
  • Lenovo
  • Pantum
  • Ricoh
  • ViewSonic
  • Xerox

Need a repair? It starts with diagnostics

Diagnostics — free. Estimate — before work. Warranty — on everything we replace or restore.

Address4 Vynnychenka Avenue, Kropyvnytskyi, Kirovohrad Oblast, 25006, Ukraine
Phone+380 67 520 05 52
+380 50 110 91 30
Emailsite_box@print-image.com
HoursMon–Fri 8:30 AM – 5:00 PM
NUMBERS THAT MATTER

A technology partner trusted since 1997

We help businesses and institutions maintain critical printing infrastructure — modernizing legacy equipment, servicing printer fleets, and providing fast repairs with a guarantee.

MORE ABOUT THE COMPANY
29 years on the market
21+ authorized brands
2000+ repairs per year
15 000+ cartridge refills per year
УкраїнськаUA